Shipping policy
Shipping Terms and Information
At Leis of Polynesia, we’re committed to delivering your order with the highest care, ensuring your leis arrive fresh and beautiful.
All leis are shipped via Fedex
Shipping Options and Rates
Expedited Shipping: After order placement, processing time varies by seasonal demand. Shipping times are typically 2 business days depending on the destination.
Shipping fees are calculated at checkout based on weight and destination.
Delivery Areas
We ship to all 48 mainland U.S. states.
Perishable Item Shipping
Because leis are perishable, it’s essential to receive your shipment promptly. We recommend someone be available to receive the package upon delivery.
Damages and Claims
If your leis arrive damaged, please contact us within 24 hours of delivery. Include photos of the damaged items, and we’ll work with you to arrange a replacement or refund as appropriate.
Please keep in mind that delays, loss, or damage by carrier or due to weather issues are beyond our control.
Order Tracking
Once your order is shipped, you will receive a tracking number to monitor the delivery status.